Our Collision Repair Process
After an accident, you need a team that can guide you through every stage with clarity and confidence. At Craig’s Collision Center, our collision repair process is built to remove uncertainty, keep you informed, and restore your vehicle with precision. From the first inspection to the final handoff, our car accident repair process is designed to protect your time, your safety, and your peace of mind.
About Craig’s Collision Center
For more than four decades, Craig’s Collision Center has helped Philadelphia drivers move forward after everything from minor body damage to major collision repairs. We combine advanced repair technology, certified expertise, and clear communication so you always know what is happening with your vehicle and what comes next.
As a family-run body shop serving Philadelphia since 1979, we believe repair should feel straightforward, not overwhelming. That means helping with towing, working directly with insurance carriers, assisting with rental needs, and making sure every repair is completed with precision and care.
Our goal is simple: restore your vehicle to pre-accident condition while making the experience easier on you. When you bring your vehicle to Craig’s Collision Center, you get a team that treats your safety, time, and peace of mind like priorities from day one.
As an I-CAR Gold Class collision repair shop, we meet a widely recognized benchmark for ongoing training, repair knowledge, and commitment to proper repair procedures. That means your vehicle is repaired by a team that stays current with evolving vehicle technology, structural repair methods, and best practices designed to support safe, complete, and factory-correct results.
For you, that translates to more confidence throughout the collision repair process. From damage analysis and structural repairs to refinishing and final quality control, our training helps ensure every step of the car accident repair process is handled with precision and care.
Our Car Accident Repair Process
A step-by-step guide to your vehicle’s repair journey
At Craig’s Collision Center, our auto body repair process is designed with your convenience in mind. From the moment you check your vehicle in to delivery day, we prioritize communication, transparency, and efficiency. Here’s how we restore your vehicle to perfection.

Craig’s Collision Center Check In
Getting started is easy. You’ll check in with our friendly Craig’s Collision Center team to discuss your vehicle’s repair needs. We’ll record the details, answer any questions, and provide an overview of the next steps in the auto body repair.
Keep up-to-date information about your insurance provider on hand—it will help us streamline the claims process even further.

Waiting on Parts
We source genuine parts that meet or exceed manufacturer specifications. While waiting for parts to arrive, our team ensures all necessary prep work is completed so the repair process remains efficient.
For urgent repairs, we leverage partnerships that expedite part delivery to keep your vehicle on schedule.

Collision Repairs
Our ASE- and I-CAR-certified technicians bring advanced skills and techniques to every repair. From structural damage to subtle alignments, each step prioritizes safety, quality, and precision.
We don’t cut corners—your vehicle’s performance and structural integrity are restored to factory standards.

Post-Scanning & ADAS Calibration
Following repairs, we perform a full system scan and recalibrate any advanced driver-assistance systems (ADAS). This guarantees your vehicle operates safely and reliably.
Post-scanning ensures all electrical and mechanical systems are restored to their correct settings.
A repair should not only look great when you pick up your vehicle. It should hold up over time. That is why we stand behind our workmanship with a lifetime warranty for as long as you own the vehicle, giving you added confidence in the quality of the repair and the care that went into it.
When you choose Craig’s Collision Center, you are choosing a body shop that believes in doing the job right the first time. Our lifetime warranty reflects our commitment to lasting results, dependable workmanship, and customer peace of mind long after the repair is complete.
Family Owned & Operated, Certified Repairs Serving Philadelphia Since 1979
Why Choose Craig’s Collision Center?
From certified technicians to cutting-edge technology, our shop combines decades of experience with a customer-first approach. We simplify repairs while restoring your vehicle to pre-accident condition.
With a reputation rooted in trust and craftsmanship, choosing Craig’s Collision Center means high-quality repairs every time.

Repairs at Craig’s Collision Center meet manufacturer specifications, giving customers peace of mind.
For generations, we’ve provided expert repairs for Philadelphia’s drivers. Family-owned and operated, we built our reputation on customer satisfaction and reliable service.
Our values—quality, trust, and professionalism—drive our commitment to excellence.
Before and After Collision Repair
Great collision repair is about more than fixing damage. It is about restoring confidence in your vehicle. Our before and after repair examples show the level of care, detail, and craftsmanship that goes into every job, from smaller cosmetic damage to major collision restoration.








Contact Us Today For a Free Repair Estimate
After an accident, you deserve a repair experience that feels clear, supportive, and professional from beginning to end. At Craig’s Collision Center, we make the collision repair process easier with certified repairs, factory-correct methods, and customer care that keeps you informed every step of the way. Contact Craig’s Collision Center today for a free repair estimate and let us help you get back on the road with confidence.
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From Our Customers
My car hydro planned on the highway and from the tow truck guy, ladies in the office, and the gentleman that worked on my car they did a great job. They gave genuine advice and updates on my car status. They also addressed the minor problems the next day after testing it out for a day. My car looks brand new and drives great like the accident never happened. I definitely will be back and recommend to family/friends. They also did a great detail job and had the interior smelling like a new car.
Craig’s is the best of the best. Their customer service is unmatched.They handle every aspect of the repair/claim process. Additionally, they provide a detailed description of the work performed. The quality of their work is superior to other body shops I have used . My car had serious body damage, when I got it back, it was like the accident didn’t happen. I’ll always use Craig’s!
Craig’s Collision provided excellent service after I was in an accident. Dan in particular was incredibly knowledgeable and understanding, making the whole process smooth and stress free. I felt confident my car was in good hands and it was.
Great communication each step of the way during the repair process. Friendly customer service. Quality work. Honest and reliable
It all started with the tow truck driver, Brendan helped me get in right away. The collision center was great, they did all the repairs the first time right. It was done like it was new. The office staff was there for any questions or problems I ran into. I will bring any of my vehicles here for now on.












