How Our Repair Process Works
Serving Philadelphia drivers for over four decades, we’ve built trust through precision, advanced technology, and exceptional collision repair service.
From minor auto body scratches to major collision damage, we guarantee the highest level of care from start to finish.
Our repair process keeps your needs front and center. Insurance claims? Taken care of. Towing services? Handled.
We simplify the entire experience so you can focus on getting back on the road.
OUR AUTO BODY REPAIR PROCESS
A step-by-step guide to your vehicle’s repair journey
At Craig’s Collision Center, our auto body repair process is designed with your convenience in mind. From the moment you check your vehicle in to delivery day, we prioritize communication, transparency, and efficiency. Here’s how we restore your vehicle to perfection.
Craig’s Collision Center Check In
Getting started is easy. You’ll check in with our friendly Craig’s Collision Center team to discuss your vehicle’s repair needs. We’ll record the details, answer any questions, and provide an overview of the next steps in the auto body repair.
Keep up-to-date information about your insurance provider on hand—it will help us streamline the claims process even further.
Waiting on Parts
We source genuine parts that meet or exceed manufacturer specifications. While waiting for parts to arrive, our team ensures all necessary prep work is completed so the repair process remains efficient.
For urgent repairs, we leverage partnerships that expedite part delivery to keep your vehicle on schedule.
Collision Repairs
Our ASE- and I-CAR-certified technicians bring advanced skills and techniques to every repair. From structural damage to subtle alignments, each step prioritizes safety, quality, and precision.
We don’t cut corners—your vehicle’s performance and structural integrity are restored to factory standards.
Post-Scanning & ADAS Calibration
Following repairs, we perform a full system scan and recalibrate any advanced driver-assistance systems (ADAS). This guarantees your vehicle operates safely and reliably.
Post-scanning ensures all electrical and mechanical systems are restored to their correct settings.
Family Owned & Operated, Certified Repairs Serving Philadelphia Since 1979
Why Choose Craig’s Collision Center?
From certified technicians to cutting-edge technology, our shop combines decades of experience with a customer-first approach. We simplify repairs while restoring your vehicle to pre-accident condition.
With a reputation rooted in trust and craftsmanship, choosing Craig’s Collision Center means high-quality repairs every time.
Repairs at Craig’s Collision Center meet manufacturer specifications, giving customers peace of mind.
For generations, we’ve provided expert repairs for Philadelphia’s drivers. Family-owned and operated, we built our reputation on customer satisfaction and reliable service.
Our values—quality, trust, and professionalism—drive our commitment to excellence.
CRAIG’S COLLISION BEFORE & AFTER PHOTOS
From Our Customers
My car hydro planned on the highway and from the tow truck guy, ladies in the office, and the gentleman that worked on my car they did a great job. They gave genuine advice and updates on my car status. They also addressed the minor problems the next day after testing it out for a day. My car looks brand new and drives great like the accident never happened. I definitely will be back and recommend to family/friends. They also did a great detail job and had the interior smelling like a new car.
Craig’s is the best of the best. Their customer service is unmatched.They handle every aspect of the repair/claim process. Additionally, they provide a detailed description of the work performed. The quality of their work is superior to other body shops I have used . My car had serious body damage, when I got it back, it was like the accident didn’t happen. I’ll always use Craig’s!
Craig’s Collision provided excellent service after I was in an accident. Dan in particular was incredibly knowledgeable and understanding, making the whole process smooth and stress free. I felt confident my car was in good hands and it was.
Great communication each step of the way during the repair process. Friendly customer service. Quality work. Honest and reliable
It all started with the tow truck driver, Brendan helped me get in right away. The collision center was great, they did all the repairs the first time right. It was done like it was new. The office staff was there for any questions or problems I ran into. I will bring any of my vehicles here for now on.